Employees who work at small, locally owned businesses have the highest level of loyalty to their employers — and for rural workers, size and ownership of their company figure even more into their commitment than job satisfaction does.
Higher levels of commitment are associated with less absenteeism, lower turnover and less seeking of jobs outside the company. The study — “Small, local and loyal: How firm attributes affect workers’ organizational commitment” — is published in the journal Local Economy.
“It’s an interesting time because of the shift toward big business and globalization, but there are still practical values of small and local businesses, including benefits to the community and to the individual, such as less income inequality, less population turnover, lower crime and more committed workers,” said lead author Katie Halbesleben, a doctoral student in Baylor’s department of sociology.
“When it comes to your job, it’s usually not just one thing that affects your commitment. You may say ‘I like my boss’ or ‘I am satisfied with what I do.’ Our study re-affirms that working for a small and local company is also an important factor that contributes to a worker’s commitment.”