Management
Management
Management
5 Ways to Foster Team Culture on a Startup Budget
Kelly Lovell Contributor A strong team culture is an integral part of successful ventures. A motivated team can translate into better work productivity, increased product quality, enhanced customer support and overall office spirit. Benefits...
Management
13 Employee Management Systems for Your Growing Business
As much as you might want to hold one-on-one meetings with each employee at your company, at a certain point, those meetings become unrealistic. That’s why we asked 13 entrepreneurs from Young Entrepreneur Council (YEC) the following...
Management
Hiring Overqualified Employees Might Be Good for Your Business
By Chad Brooks Despite common beliefs, hiring overqualified employees isn't always harmful to your business, new research suggests. Although it has long been accepted that hiring overqualified employees is detrimental to an organization, new...
Management
Biggest Customer Service Complaints: Do These Sound Familiar?
by Rieva Lesonsky What are customers’ most common and biggest gripes about customer service? Consumer Reports National Research Center conducted a survey to find out. Consumers were asked about their experiences with customer service in the...
Management
7 Helpful Tips for Managing Older Employees
By Brittney Helmrich Age may be just a number, but if you find yourself in a leadership position where you're managing employees who are older — and potentially more experienced — than you, your job can feel pretty tricky at times. You've...
Management
How Well Do You Know Your Employees?
By Chad Brooks There is a good chance you don't know your employees as well as you think you do, especially when it comes to the perks they crave, new research finds. Employers and employees have different views on which benefits are most...
Management
For Managers, Future Success Will Depend on Soft Skills
By Chad Brooks While frontline workers have long faced the prospect of machines replacing their jobs, managers are now being forced to confront the same possibility. With intelligent machines and cognitive computing now capable of handling more...
Management
10 Mistakes New Managers Make
Jim Schreier During a seven year stint providing training in the entertainment industry, one of the challenges was extremely high turnover. Inexperienced employees, with only a few weeks of experience, were promoted to supervisory...
Management
6 Ways to Attract and Retain a Dynamic Millennial Team
Peter Voogd Contributor Millennials are poised to drive the future of business. The 53.5 million-strong millennial workforce has risen rapidly and surpassed Generation X to represent the largest share of the American workforce. Millennials offer...
Management
How To Manage Without Being Mean (Is It Possible To Not Be Pushy?)
Kim Eisenberg Think about the worst boss you ever had. Remember what it felt like to go to work every day, knowing you had to report to someone who didn’t value your contributions and didn’t respect you as a person. Now, think about the...
Management
Changing of the Guard: How to Develop a Solid Succession Plan
By Chad Brooks To remain successful for multiple generations, it's critical that family businesses have a solid succession plan in place. For a smooth leadership transition that allows for continued growth and innovation, family businesses need...
Management
4 Rules to Avoid the Game of Telephone When Leading a Virtual Team
Jeff Boss In kindergarten, there was the game of telephone -- which may have happened in high school for some. A message was sent from the leader and shared quietly from one person to another with the goal that the last message...
Management
Building a Better Company Culture in 5 Steps
Sarah Haselkorn Contributor There are so many things mistaken for good company “culture” these days. Businesses are celebrated for allowing employees to come to work in sweats and for doling out free lunches. But that all-you-can-eat organic...
Management
How Does Company Culture Actually Lead to Success?
Jayson DeMers Contributor The importance of "company culture" is getting a lot of attention these days, especially in the startup world. Tech giants like Google have made a name for themselves by offering unique, sometimes luxurious benefits to...
Management
8 Clumsy Mistakes to Avoid During the Hiring Process
Heather R. Huhman Contributor Every new hire counts. But when employers fail to implement a thoughtful hiring process, they can make some costly mistakes. In a 2013 study by CareerBuilder, 27 percent of U.S. employers surveyed...
Management
4 Communication Mistakes Companies Make When Interviewing
Andre Lavoie Contributor It’s common for job candidates to be anxious during the interview process. The pressure of having the perfect resume and giving the best answer to each question can get to even the most confident job seeker. But maybe...
Management
Unhealthy Culture? Now, What?
Marty Fukuda Contributor Sustained business success doesn't happen in the absence of an outstanding culture. Can a company achieve short-term wins without one? Yes. In fact, such wins might even mask the fact that your office culture calls for...
Management
To Attract and Retain Talent Focus on Your 'Why'
Greg Monaco Contributor You’re likely already familiar with Simon Sinek’s branding concept that he introduces as “the world’s simplest idea,” or The Golden Circle. While you may have embraced this concept on some level in developing...
Management
The 4 Things Employees Want Most From a Job Cost Nothing
Jeff Boss Contributor Attaining, training and retaining top talent isn’t easy, especially in today’s information age when immediate feedback and an over-stimulation (in the electronic sense) lead the way. Convincing a new prospect requires...
Management
What Does Fast Track Hiring Mean For Candidates?
Jim Schreier Some organizations, attempting to deal with shortages of candidates and much needed skills, are implementing “fast track” hiring. From my perspective, it’s come about 15 years too late. It has been needed for a long...
Management
4 Ways to Give Your Customers Exactly What They Want
Dan S. Kennedy Contributor What I’m about to describe is enormously rewarding and admittedly difficult, but finding the “Good Enough Spot” (GE Spot) is essential if you really want your business to succeed. Here's how you can use each of...
Management
Change Management Is Bigger Than Leadership
by Gregory Shea and Cassie Solomon If an organization needs to undergo significant change, that’s a leadership issue, right? Old dogs will learn new tricks when the lead dog — or ape, or penguin, depending on the management fable of the...
Management
Managing Risk with Your Innovation Portfolio
By: Langdon Morris Probably the single greatest threat to most small businesses is “concentration risk,” also known as “keeping all your eggs in one basket.” In this chapter excerpt of of The Innovation Formula Langdon Morris discusses...
Management
New Managers: The Truth About Getting Respect
Tamara Murray At age 28, I was promoted to vice president at a PR firm. Shortly after, I was tasked with closing our staff retreat with a talk. It was a tough task because it’d been a tough year. People were weary. Related: How To Manage...
Management
Small Business Disaster Survival Guide: Get Your Insurance Claims Covered
More than a year after Hurricane Sandy pummeled the East Coast, homeowners and businesses are still in the process of rebuilding and recovering from the storm’s damage. Unfortunately, many of those affected by Sandy have found it’s...
Management
The 8 Delegation Myths Of The Office
Andy Robinson Managers may come up with dozens of reasons as to why they shouldn’t delegate a specific project – or at all – to their team members. Here are the eight myths about delegation: 1. I don’t delegate because my team can’t...
Management
Are You Afraid of Your Employees Leaving?
by Shubhomita Bose Small businesses are desperate to retain their employees and, as the popular adage goes, desperate times call for desperate measures. Many small businesses are devising creative ways to combat attrition because they are...
Management
4 Simple Ways to Make a New Hire Feel Welcome
Matt Straz Contributor Picture a new hire walking into an unfamiliar place full of people they don’t know with only an office map and a heavy handbook for guidance. They feel nervous, isolated and lost. They’re not sure how to act or who to...
Management
5 Ways To Determine Corporate Culture
by Rob Taub Many companies today promote building teams over individuals; respecting the entry-level mailroom clerk and the top salesperson equally. They consider failure the beginning not the end of developing talents and careers and...
Management
Create A Culture That Doesn’t Fear Failure
by JP George A fear of failure could be holding back your business. If the people on your team are worrying about being ridiculed or blamed for independent creativity or the downfall of an entire project, they are likely to hold back their...
Management
How Cash Managers Can See A Few Seconds Into The Future
by Michael Diehl What if you could see just a little bit further into the future? Looking ahead – even by just a few seconds before the rest of the world – would give you an enormous advantage in both your life and your...
Management
Employee Performance Reviews: Tips for Bosses
By Nicole Fallon Taylor Bosses and employees alike often see performance reviews as a necessary evil. Workers fear hearing their performance is inadequate, while managers struggle to find the best way to balance praise and criticism. But...
Management
4 Ways to Train Employees Effectively
Yesterday was a long day for Dawn and Jeff. Along with the rest of the sales team, they spent five hours learning about a new software supposed to make their jobs easier. Although a little burned out from all the information they had to...
Management
Speak Up! Dissension Is Key to Successful Teamwork
By Chad Brooks Though too much conflict on a team can hurt performance, certain types of opposing views can be beneficial, new research finds. Teams with one employee who is able to subtly present an opposing view perform better than teams...
Management
5 Strategies for Understanding Customer Needs While Competing in Digital Retailing
Bernard Luthi Contributor The digital space is changing the face of traditional retailing as we know it: Brick-and-mortar retailers face a steady uphill climb as they compete for consumer dollars against incumbent digital giants like Alibaba,...
Management
Blend These 7 Personality Types When Building Your Executive Team
Jeff Boss Contributor While the popular contention that “there are no stupid questions” is nice to hear (especially after asking a stupid question), it’s not exactly true. Let’s face it. We’ve all heard plenty (and I mean a lot) of...
Management
14 Tips for Finding Office Space for Your Growing Team
by The Young Entrepreneur Council Good news — you’re growing. But you want to make sure your team feels comfortable and can do their best work in your space. That’s why we asked 14 entrepreneurs from Young Entrepreneur Council (YEC) the...
Management
6 Ways to Prevent Your Talented New Hire From Getting Poached
Jessica Gilmartin Contributor Here’s some tough news for companies seeking to hire strong new college graduates: Recruiting competition, already fierce, is only going to intensify. The National Association of Colleges and Employers reports...
Management
4 Ways to Recruit the Perfect Sales Team
By Brittney Helmrich Looking to grow your sales team? Your sales representatives are often the first people new clients will associate with your business, so you need your sales division to be on point. And finding high-quality employees isn't...
Management
Teams Work Better When Employees Care About Each Other
By Chad Brooks When employees work in groups, they are best served by focusing more on how they can benefit others, and not just themselves, new research finds. When team members are motivated more to help others, even at the expense of their...
Management
Be a Team-First Manager and Watch Your Customer Service Soar
Mark Davis Contributor Most founders have two stakeholders to please: customers and employees. While that sounds easy enough, it isn’t always simple. There are times when the best interest of a customer is at odds with that of an employee....
Management
5 Ways Bosses Earn Employee Trust
By Chad Brooks Despite what you may think as a boss, there's a good chance your employees don't have much faith in you, new research finds. Just 40 percent of workers said they have a high level of trust in their individual bosses, or in...
Management
Small Businesses Must Embrace Millennials, Not Fear Them
It’s very frustrating to me, the inane and insane fear of “Millennials.” Sure they’re young, inexperienced, born in a world of swiping, touching and social connectivity. But “Millennials” have a lot to learn from older professionals as...
Management
3 Plays Great Coaches Use to Deliver Criticism
Jordan Fliegel Contributor A friend once told me his coach said, “I yell at you because I know you have potential. When I stop yelling at you, start worrying.” While that type of coaching might work for some, it never resonated with me --...
Management
7 Ways to Create an Inspired Team
Business leaders understand that employees are the greatest asset their company has, making attitude the greatest determinant of success. Wise business leaders focus on what is “right” in their company and in their employees. Using...
Management
5 Skills Employers Want Their Employees To Have
Megan Clark Times change, and so do industries. In order to keep up with this ever-evolving world, business professionals everywhere must be flexible and versatile when it comes to their skills and knowledge. A professional must redefine...
Management
Don't Wait for a Crisis to Put Your 'Crisis PR' Plan in Place
Karen Mishra Contributor Public relations is something that anyone running a business should always keep top of mind. Case in point: A wonderful business trip I took to Puerto Rico last week was tarnished by a disastrous experience with...
Management
4 Ways to Show Customers You Are Listening to Them
When we are loyal to a product, service or company, we want them to do and be their best. Sometimes, we even share our thoughts in hopes that they will take our ideas or suggestions as what they are: thoughtful ideas for improvement. Have you...
Management